travelaxion.com
TERMS
OF USE
THIS
IS A LEGAL AGREEMENT. BY ACCESSING THIS WEB SITE OR USING ANY
SERVICE PROVIDED HEREIN, YOU ACCEPT AND AGREE TO BE BOUND BY
ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. PLEASE READ
THIS ENTIRE AGREEMENT CAREFULLY BEFORE ACCEPTING ITS TERMS.
GENERAL TERMS AND CONDITIONS
1)Parties:
The parties to this Agreement are you, a visitor to this web site ("You"),
and the owner and operator of this web site: v+d Virtual Communications
Systems Ltd., a limited liability company ("VCS Ltd."). All
references to "us", "this web site" or "this
site" shall be construed to mean VCS Ltd. If the user is not an
individual, then "You" means Your Company, its officers, members,
agents, successors and assigns.
2)Assent
To Terms of Use And Amendment: VCS Ltd. grants a non-exclusive,
non-transferable, and revocable license to You and provides the services
available at this site to You subject to the following terms and conditions.
WE MAY AMEND THESE TERMS AND CONDITIONS FROM TIME TO TIME WITHOUT NOTICE
TO YOU. YOU CAN REVIEW THE MOST CURRENT VERSION OF THE TERMS AND CONDITIONS
AT ANY TIME AT travelaxion.com. IN ADDITION, WHEN USING PARTICULAR
SERVICES IN THIS SITE, GUIDELINES OR RULES MAY BE POSTED WHICH ARE APPLICABLE
TO YOUR USE OF THOSE SERVICES. YOUR USE OF THIS SITE AND YOUR RELATIONSHIP
WITH travelaxion.com ARE SUBJECT TO ALL GUIDELINES OR RULES THAT
MAY BE POSTED FROM TIME TO TIME ON THE SITE, WHICH ARE ALL INCORPORATED
BY REFERENCE INTO THIS AGREEMENT. BY USING THIS SITE, YOU ARE AGREEING
TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THE MOST CURRENT VERSION
OF THE USER AGREEMENT AND ANY GUIDELINES AND RULES POSTED ON THIS SITE.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THIS SITE.
3)Entire
Agreement: This “TERMS OF USE” Agreement will be expressly
incorporated by reference in each and every agreement between you and
VCS Ltd. It supersedes any and all prior and existing agreements, whether
oral or in writing, between You and VCS Ltd. with respect to the subjects
addressed in this “TERMS OF USE” Agreement and constitutes the entire
agreement between the parties with respect to those subjects. You acknowledge
that neither VCS Ltd. nor anyone on VCS Ltd’s. behalf has made any representations,
inducements, promises or agreements, orally or otherwise, to You relating
to the subjects addressed by this “TERMS OF USE” Agreement that are
not embodied herein.
4)Prohibited
Conduct: You agree (i) not to use this site to upload
or distribute in any way files that contain viruses, corrupted files,
or any other similar software or programs that may damage the operation
of another's computer; (ii) not to interfere or disrupt this
site or any networks connected to this site; (iii) not to use
any device, software or routine or attempt to interfere with the proper
functioning of this site or any transactions being offered at this site;
(iv) not to take any action that imposes an unreasonable or disproportionately
large load on VCS Ltd’s infrastructure; (v) not to use this site
to collect or harvest personal information, including, without limitation,
financial information, about other participants at this site; and (vi)
not to impersonate any person or entity or falsely state or otherwise
misrepresent Your affiliation with a person or entity. You agree not
to use the services, products, or downloads available at this site for
illegal purposes, and to comply with all regulations, policies and procedures
of networks connected to this site.
5)Compliance
with Laws: You shall comply with all applicable laws and regulations
of the Republic of Cyprus and foreign authorities relating to any service,
product, or download associated with this site.
6)Software
License(s): You may acquire software from VCS Ltd. by download
from this site, or otherwise directly from VCS Ltd., or indirectly from
a third-party distributor, reseller, or agent of VCS Ltd. You agree
that your use of such software shall be strictly in accordance with
the applicable license agreement(s).
7)Registration
Data And Privacy: Registration may be required for you to download
content from this site, or for your participation in certain services
offered at this site. You must provide certain current, complete, and
accurate information about You as prompted to do so by the registration
form ("Registration Data") and maintain and update such registration
information as required to keep such information current, complete and
accurate. You warrant that such data is accurate and current, and that
you are authorized to provide such data. You authorize us to verify
such data at any time. If any registration data that You provide is
untrue, inaccurate, not current or incomplete, VCS Ltd. retains the
right, in its sole discretion, to suspend or terminate rights to use
the services. Registration Data and certain other information about
you are subject to our Privacy Policy,
which may be accessed from the travelaxion.com home page. Solely
to enable VCS Ltd. to use information You supply us internally, so that
we are not violating any rights You might have in that information,
You grant to VCS Ltd. a nonexclusive license to (i) convert such
information into digital format such that it can be read, utilized and
displayed by VCS Ltd. computers or any other technology currently in
existence or hereafter developed capable of utilizing digital information,
and (ii) combine the information with other content provided
by VCS Ltd., in each case by any method or means or in any medium whether
now known or hereafter devised.
8)Age
and Responsibility: You represent that You are of sufficient
legal age to create binding legal obligations and to be responsible
for any contractual and/or financial liabilities that You may incur
as a result of the use of this web site.
You
understand that You are financially responsible for all uses of this
web site by You and/or those using your login name and password. Should
You have lost or become aware that an unauthorized person may have access
to your login name and/or password, contact us immediately.
9)Posting
of Digital Files And/Or Communications: If this web site should
at any time provide any service which enables visitors post digital
files and/or to communicate with or otherwise share information with
other visitors or persons providing any kind or service to visitors,
You agree not to submit, publish, display, disseminate, or otherwise
communicate any defamatory, inaccurate, abusive, threatening, offensive,
or illegal material while connected to or otherwise directly or indirectly
using this web site or other services provided to You by the web site.
Transmission of such material or any material that violates any law
in the Republic of Cyprus or anywhere else in the world, is strictly
prohibited and shall constitute a material breach of this Agreement
entitling this web site to immediately terminate all rights to access
to this web site. You are solely responsible for all information, which
you submit, publish, display, disseminate or otherwise communicate through
this web site even if a claim should arise after termination of service.
If this web site provides any such service described herein, You agree
that all messages and other communications by You shall be deemed to
be readily accessible to all other visitors/subscribers who are authorized
to access this web site and You agree that all such messages and other
communications shall not be deemed to be private or secure.
10)
Regardless of whether this web site provides any type of service described
herein, You agree that You have hereby been informed and noticed that
any and all messages and other communications which You submit to this
web site directly or through this web site can be read by the operators
and/or other agents of this web site, whether or not they are the intended
recipient(s). You agree to be personally liable and fully defend and
indemnify this web site for any and all damages directly, indirectly
and/or consequentially resulting from your attempted or actual sharing
of information or communicating with others through this web site alone,
or with or under the authority of, any other person(s), including, without
limitation, any governmental agency(ies), wherein such damages include,
without limitation, all direct and consequential damages directly or
indirectly resulting from sharing of information or communicating with
others through this web site including, but not limited to, damages
resulting from loss of revenue, loss of property, fines, attorney's
fees and costs, including, without limitation, damages resulting from
prosecution and/or governmentally imposed seizure(s), forfeiture(s),
and/or injunction(s).
11)Copyrights:
The copyright in all material provided on this site is owned by VCS
Ltd. or by VCS Ltd. licensor(s). You acknowledge and agree that this
site contains proprietary information that is protected by applicable
intellectual property and other laws. You further acknowledge and agree
that information presented to You through this site, including text,
graphics, logos, icons, images and software, and the arrangement and
compilation of such content, are the property of VCS Ltd. or its content
suppliers and is protected by copyrights, trademarks, service marks,
patents or other proprietary rights and laws. VCS Ltd. does not grant
any license or authorization to any user of its copyrightable material
or other intellectual property, by placing them on this site. Furthermore,
except as stated herein, none of the material may be copied, reproduced,
distributed, republished, downloaded, displayed, posted or transmitted
in any form or by any means, including, but not limited to, electronic,
mechanical, photocopying, recording, or otherwise, without the prior
written permission of VCS Ltd. or the copyright owner. However, You
may print a copy of the information on this site for your personal,
non-commercial internal use or records. In so doing, you may not modify
the materials and you agree to retain all copyright and other proprietary
notices contained in the materials. This permission does not give you
any ownership rights in the information and terminates automatically
if you breach any of these terms or conditions. If you make any other
use of this site, except as otherwise provided herein, you may violate
copyright and other laws of the Republic of Cyprus and/or copyright
and other laws of other countries and may be subject to penalties.
12)You
may contact VCS Ltd. with complaints regarding allegedly infringing
posted material and VCS Ltd. will investigate those complaints. If the
posted material is believed in good faith by VCS Ltd. to violate any
applicable law, VCS Ltd. will remove or disable access to any such material
and VCS Ltd. will notify the posting party that the material has been
blocked or removed.
13)Trademarks:
The trademarks, service marks, and logos (the "Trademarks")
used and displayed on this site are registered and unregistered Trademarks
of VCS Ltd. and others. Nothing on this site should be construed as
granting, by implication, estoppels, or otherwise, any license or right
to use any Trademark displayed on the site, without the written permission
of the Trademark owner. VCS Ltd. aggressively enforces its intellectual
property rights to the fullest extent of the law. The Trademark(s) may
not be used in any way, including in advertising or publicity pertaining
to distribution of materials on this site, without prior, written permission.
VCS Ltd. prohibits the use of any of the foregoing names or marks as
a metatag or as a "hot" link to any VCS Ltd. site unless VCS
Ltd. approves establishment of such a link in advance in writing. If
you have any questions regarding any Trademarks on the site, please
contact VCS Ltd.
14)Links:
This site may provide links to other Internet sites. VCS Ltd. is not
responsible for the availability of such other sites and does not endorse
and is not responsible or liable for any content, products or other
materials available on such other sites. Links to external web sites
do not constitute an endorsement by VCS Ltd. of those sites or the sponsors
of such sites or the content, products, advertising or other materials
presented on such sites. Further, VCS Ltd. reserves the right to terminate
any link or linking program at any time. VCS Ltd. does not author,
edit, or monitor these unofficial pages or links. You further acknowledge
and agree that VCS Ltd. shall not be responsible or liable, directly
or indirectly, for any damage or loss caused or alleged to be caused
by or in connection with use of or reliance on any information, goods
or services available on or through any such site. If You decide to
access any of the third party sites linked to this site, you do this
entirely at your own risk.
15)Participation
In Promotions Of Advertisers: You may enter into correspondence
with or participate in promotions of advertisers promoting their products
or services on this site ("Advertisers"). You acknowledge
and agree that any such correspondence or participation, including the
delivery of and the payment for goods and services, and any other terms,
conditions, warranties or representations associated with such correspondence
or promotions, are solely between You and Advertiser. travelaxion.com
shall have no liability, obligation or responsibility whatsoever arising
out of or in connection with any such correspondence or participation
or transactions.
16)Monitoring:
You acknowledge that VCS Ltd. or its designee's reserves the right to,
and may (from time to time) monitor any and all activity or information
transmitted or received through this site. VCS Ltd., in its sole discretion
and without further notice to You, may (but is not obligated to) review,
censor or prohibit any activity or the transmission or receipt of any
Information which VCS Ltd. deems inappropriate (such as that specified
in above) or that violates any term or condition of this Agreement.
During monitoring, information may be examined, recorded, copied, and
used for authorized purposes. Use of this site, authorized or unauthorized,
constitutes consent to such monitoring. Unauthorized uses and unauthorized
users of this site will be prosecuted to the full extent of the law.
17)NO
WARRANTIES: THIS SITE AND ALL INFORMATION CONTAINED ON THIS
SITE, AND EXCEPT TO THE EXTENT EXPRESSLY PROVIDED IN A LICENSE AGREEMENT
FOR SOFTWARE OR CONTENT, ALL GOODS AND SERVICES OBTAINED THROUGH THIS
SITE, ARE PROVIDED ON AN "AS IS" BASIS FROM VCS Ltd. AND ITS
INFORMATION PROVIDERS, VCS Ltd. AND ITS AFFILIATES AND CONTENT PROVIDERS
MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
RELATING TO THIS AGREEMENT, THE PERFORMANCE UNDER THIS AGREEMENT, THE
SERVICES AVAILABLE ON THIS SITE, THE OPERATION OF THE SOFTWARE AVAILABLE
ON THIS SITE, THE TRANSACTIONS PERFORMED ON THIS SITE, OR THE INFORMATION,
CONTENT, MATERIALS AND/OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULLEST
EXTENT PERMISSIBLE BY APPLICABLE LAW, EACH OF VCS Ltd. AND VCS Ltd.'s
AFFILIATES AND CONTENT PROVIDERS DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE AND/OR NONINFRINGMENT. WITHOUT
LIMITING THE FOREGOING, NONE OF VCS Ltd. NOR VCS Ltd.'s AFFILIATES OR
CONTENT PROVIDERS MAKES ANY WARRANTY THAT (i) THE GOODS OR SERVICES
OFFERED ON THIS SITE WILL MEET YOUR REQUIREMENTS, (ii) THE GOODS
OR SERVICES OFFERED ON THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE,
OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE GOODS OR SERVICES WILL BE ACCURATE OR RELIABLE, (iv)
THE CONTENT OR INFORMATION AVAILABLE ON THIS SITE IS COMPLETE, ACCURATE
OR AVAILABLE, OR (v) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION,
OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES
WILL MEET YOUR EXPECTATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL
OR WRITTEN, OBTAINED BY YOU FROM VCS Ltd. OR THROUGH THIS SITE SHALL
CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
18)LIMITED
LIABILITY: VCS Ltd. AND ALL OF VCS Ltd. AFFILIATES AND CONTENT
PROVIDERS AND THEIR RESPECTIVE SHAREHOLDERS AND AFFILIATES SHALL NOT
BE LIABLE FOR ANY LOSS OF BUSINESS, LOSS OF USE OR OF DATA, INTERRUPTION
OF BUSINESS, LOST PROFITS OR GOODWILL, OR OTHER INDIRECT, SPECIAL, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THIS AGREEMENT,
EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS AND WHETHER
OR NOT THEY HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES
MIGHT BE INCURRED, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE
OF ANY LIMITED REMEDY. THIS EXCLUSION INCLUDES ANY LIABILITY THAT MAY
ARISE OUT OF THIRD-PARTY CLAIMS AGAINST YOU. YOU AGREE THAT REGARDLESS
OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION
ARISING OUT OF OR RELATED TO USE OF THE GOODS OR SERVICES PROVIDED ON
THIS SITE OR THIS AGREEMENT MUST BE FILED WITHIN ONE (1) MONTH AFTER
SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED. YOU FURTHER
AGREE IF YOU BECOME ENTITLED TO ANY RECOVERY, THAT YOUR RECOVERY SHALL
BE LIMITED TO THE AMOUNT OF FEES OR PAYMENTS MADE TO VCS Ltd., IF ANY,
FOR THE SERVICE, SOFTWARE OR CONTENT AT ISSUE.
19)Indemnity:
You shall indemnify, defend, and hold harmless VCS Ltd. and its content
providers and their respective shareholders, affiliates, employees,
agents, successors, officers, and assigns, from any suits, losses, claims,
demands, liabilities, costs and expenses (including attorney and accounting
fees) that they may sustain or incur arising from (i) Your use
of the software available at or downloaded from this site, (ii)
Your failure to comply with any applicable laws and regulations (including
without limitation those regarding the export of products or technology
abroad) or to obtain any licenses or approvals from the appropriate
government agencies necessary to purchase or sell the subject goods
and services, (iii) Your use of the content available on this
site in any way contrary to this agreement (iv) Your breach of
any of Your representations, warranties or obligations set forth in
this agreement, (v) the sale, purchase, transportation, delivery,
use or disposal of any VCS Ltd. service, product, or download associated
with this site or available through other sites, or any loss suffered
by or harm to any person or property in any way relating to of caused
in whole or in part by Your use of this site or any service, product,
or download associated with this site (including, without limitation,
any personal injuries or death of any third person caused in whole or
in part by such products or services, the use, transportation, delivery,
storage, handling or release thereof), and (vi) any taxes attributable
to the relating to any service, product, or download associated with
this site.
20)Beneficiaries
of this Agreement; No Other Agreements: The rights and limitations
in this agreement are for the benefit of VCS Ltd. and each of VCS Ltd.
content providers, each of which shall have the right to enforce its
rights hereunder directly and on its own behalf.
21)Termination:
You agree that VCS Ltd. may, at its sole discretion, deny You access
to the site and disable any login name and password associated with
You for any reason, including, without limitation, if VCS Ltd. believes
that You have violated or acted inconsistently with the letter or spirit
of this Agreement. VCS Ltd. reserves the right at any time and from
time to time to modify or discontinue, temporarily or permanently, the
services offered under this site (or any part thereof) with or without
notice. You agree that VCS Ltd. shall not be liable to You or to any
third party for any modification, suspension or discontinuance of the
services offered under this site.
22)Applicable
law and jurisdiction:This Agreement shall be governed and construed
and interpreted in accordance with the Laws in the Republic of Cyprus
and both parties submit to the jurisdiction of the courts of the Republic
of Cyprus.
FLIGHTS
and/or BUDGET FARES
Air
transportation is subject to the individual terms of the individual
air carriers, which are incorporated herein by reference and
made part of the contract of carriage. Incorporated terms may
include, but are not limited to:
-
Liability
limitations for personal injury or death.
-
Baggage
liability limitations.
-
Overbooking
of flights and compensation schemes.
-
The
right of the carriers to change the terms of the contract.
-
The
right of the carriers to change schedules without notice.
-
Rules
on reconfirmation, check-in times.
You
have the right to inspect the full text of each carrier’s applicable
terms at its airport and city ticket offices.
NOTICE
AND CONTRACT OF CARRIAGE:
If
the passenger’s journey involves an ultimate destination or
stop in a country other than the country of departure the Warsaw
Convention may be applicable and the Convention governs and
in most cases limits the liability of carriers for death or
personal injury and in respect of loss of or damage to baggage.
See also notices headed “Advice to International Passengers
on Limitation of Liability”, “Notice of Baggage Liability Limitations”
and other Notices.
Conditions
of contract:
-
As used
in the contract “ticket” means this passenger ticket and
baggage check, or this itinerary/receipt if applicable,
in the case of an electronic ticket, of which these conditions
and the notices form part, “carriage” is equivalent to “transportation”,
“carrier” means all air carriers that carry or undertake
to carry the passenger or his baggage hereunder or perform
any other service incidental to such air carriage, “electronic
ticket” means the Itinerary/Receipt issued by or on behalf
of Carrier, the Electronic Coupons and, if applicable, a
boarding document. “WARSAW CONVENTION” means the Convention
for the Unification of Certain Rules Relating to International
Carriage by Air signed at Warsaw, 12th October
1929, or that Convention as amended at The Hague, 28th
September 1955, whichever may be applicable.
-
Carriage
hereunder is subject to the rules and limitations relating
to liability established by the Warsaw Convention unless
such carriage is not “international carriage” as defined
by the Convention. For carriage wholly within the UK
the provisions of the Carriage by Air Act 1961 and Orders
made thereunder apply.
-
To the
extent not in conflict with the foregoing, carriage and
other services performed by each carrier are subject to:
(I) provisions contained in this ticket, (II) applicable
tariffs, (III) carrier’s conditions of carriage and related
regulations which are made part hereof (and are available
on application at the offices of carrier), except in transportation
between a place in the United States or Canada and any place
outside thereof to which tariffs in force in those countries
apply.
-
Carrier’s
name may be abbreviated in the ticket, the full name and
the abbreviation being set forth in carrier’s tariffs, conditions
of carriage, regulations or timetables; carrier’s address
shall be the airport of departure showing opposite the first
abbreviation of carrier’s name in the ticket; the agreed
stopping places are those places set forth in this ticket
or as shown in carrier’s timetables as scheduled stopping
places of the passenger’s route; carriage to be performed
hereunder by several successive carriers is regarded as
a single operation.
-
An air
carrier issuing a ticket for carriage over the lines of
another carrier does so only as its Agent.
-
Any
exclusion or limitation of liability of carrier shall apply
to and be for the benefit of agents, servants and representatives
of carrier and any person whose aircraft is used by carrier
for carriage and its agents, servants and representatives.
-
Checked
baggage will be delivered to bearer of the baggage check.
In case of damage to baggage moving in international transportation
complaint must be made in writing to carrier forthwith after
discovery of damage and, at the latest, within 7 days from
receipt; in case of delay, complaint must be made within
21 days from the date the baggage was delivered. See tariffs
or conditions of carriage regarding non-international transportation.
-
This
ticket is good for carriage for one year from date of issue,
except as otherwise provided in this ticket, in carrier’s
tariffs, conditions of carriage, or related regulations.
The fare for carriage hereunder is subject to change prior
to commencement of carriage. Carrier may refuse transportation
if the applicable fare has not been paid.
-
Carrier
undertakes to use its best efforts to carry the passenger
and baggage with reasonable dispatch. Times shown in timetables
or elsewhere are not guaranteed and form part of this contract.
Carrier may without notice substitute alternate carriers
or aircraft, and may alter or omit stopping places shown
on the ticket in case of necessity. Schedules are subject
to change without notice. Carrier assumes no responsibility
for making connections.
-
Passenger
shall comply with Government requirements, present exit,
entry and other required documents and arrive at the airport
by the time fixed by carrier or, if no time is fixed, early
enough to complete departure procedures.
-
No agent,
servant or representative of carrier has authority to alter,
modify or waive any provision of this contract.
Carrier
reserves the right to refuse carriage to any person who has
acquired a ticket in violation of applicable law or carrier’s
tariffs, rules or regulations. Issued by the carrier whose name
is in the “Issued By” section or on the face of the Passenger
Ticket and Baggage Check. SOLD SUBJECT TO TARIFF REGULATIONS.
Advice
to international passengers on limitation of liability:
Passengers
on a journey involving an ultimate destination or a stop in
a county other than the country of origin are advised that the
provisions of a treaty known as the Warsaw Convention may be
applicable to the entire journey, including any portion entirely
within the country of origin or destination. For such passengers
on a journey to, from, or with an agreed stopping place in the
United States of America, the Convention and special contracts
of carriage embodied in applicable tariffs provide that the
liability of certain carriers, parties to such special contracts,
for death of or personal injury to passengers is limited in
most cases to proven damages not to exceed U.S.$ 75,000 per
passenger, and that this liability up to such limit shall not
depend on negligence on the part of the Carrier.
For
such passengers travelling by a carrier not a party to such
special contracts or on a journey not to, from, or having an
agreed stopping place in the United States of America, liability
of the carrier for death or personal injury to passengers is
limited in most cases to approximately U.S.$ 10,000 or U.S.$
20,000.
The
names of carriers, parties to such special contracts, are available
at all ticket offices of such carriers and may be examined on
request.
Additional
protection can usually be obtained by purchasing insurance from
a private company. Such insurance is not affected by any limitation
of the carrier’s liability under the Warsaw Convention or such
special contracts of carriage. For further information please
consult your airline or insurance company representative.
NOTE:
The limit of liability of U.S.$ 75,000 above is inclusive of
legal fees and costs except that in case of a claim brought
in a state where provision is made for separate award of legal
fees and costs, the limit shall be the sum of U.S.$ 58,000 exclusive
of legal fees and costs.
Notice
of baggage liability limitations:
Liability
for loss, delay or damage to baggage is limited unless a higher
value is declared in advance and additional charges are paid.
For most international travel (including domestic portions of
international journeys) the liability limit is approximately
U.S.$ 9.07 per pound (U.S.$ 20.00 per kilo) for checked baggage
and U.S.$ 400 per passenger for unchecked baggage. For travel
wholly between U.S. points, Federal require any limit on an
airline’s baggage liability to be at least U.S.$ 1,250 per passenger.
Excess valuation may be declared on certain types of articles.
Some carriers assume no liability for fragile, valuable or perishable
articles. Further information may be obtained from the carrier.
Cabin
baggage – Important notice:
For
security and safety reasons only one piece of hand baggage,
which must not be larger than 20”x15”x10”, will normally be
allowed in the cabin.
The
following additional items are also allowed:
One
small size handbag/purse.
One
coat or one cape or one blanket.
One
umbrella or one walking stick.
One
pair of crutches.
One
small camera/binoculars.
An
infant’s carrying basket or invalid’s fully collapsible wheelchair,
which are carried free of charge, will normally be carried in
the cargo department.
Notice
of Government imposed taxes, fees and charges:
The
price of this ticket may include taxes, fees and charges, which
are imposed on air transportation by government authorities.
These taxes, fees and charges, which may represent a significant
portion of the cost of air travel, are either included in the
fare, or shown separately in the “TAX” box(es) of this ticket.
You may also be required to pay taxes, fees or charges not already
collected.
Important
notice: Special fare restrictions:
Many
“special” fares are issued subject to conditions which may restrict
or prohibit any change of booking and may limit the amount of
any refund due in the event of cancellation or failure to travel.
Insurance
cover is available in certain circumstances and You should contact
your airline office or travel agent for details.
Important
– Security notice:
-
Always
use your own bag and pack it yourself.
-
Never
leave it unattended.
-
Never
check bags in for other people, or carry something onto
an aircraft for someone else.
-
Check-in
staff will ask you questions about your baggage.
-
It is
a criminal offence to give false information.
Notice
– Overbooking of flights:
Airline
flights may be overbooked. Airlines make every effort to provide
seats for which confirmed reservations have been made but no
absolute guarantee of seat availability is denoted by the expressions
reservations, bookings, status OK and the timings attached
to them.
Most
Airlines operate compensation schemes on certain routes for
passengers with confirmed reservations who are unjustifiably
denied carriage because of non-availability of seats and details
of these schemes are available at check-in
Reconfirmation
notice:
Some
Airlines require reconfirmation of your reservations. Contact
the transporting air carrier for the applicable requirements.
Dangerous
Articles in Baggage:
For
safety reasons, dangerous articles such as those listed below,
must not be carried in passengers’ baggage.
-
Compressed
gases – (Deeply refrigerated flammable, non-flammable
and poisonous) such as butane, oxygen, liquid nitrogen,
aqualung cylinders.
-
Corrosives
such as acids, alkalis, mercury and wet cell batteries.
-
Explosives,
munitions, fireworks and flares.
-
Flammable
liquids and solids, such as lighter fuel, MATCHES,
paints, thinners, fire-lighters.
-
Radioactive
materials.
-
Brief-cases
and attaché cases with installed alarm devices.
-
Oxidising
materials such as bleaching powder, peroxides.
-
Poisons
and infectious substances such as insecticides, wee-killers
and live virus materials.
-
Other
dangerous articles such as magnetised material, offensive
or irritating materials.
Medicines
and toiletries in limited quantities which are necessary or
appropriate for the passenger during the journey, such as hair
sprays, perfumes and medicines containing alcohol may be carried.
Many of these listed articles can be carried as air cargo provided
they are packed in accordance with cargo regulations.
PRICES:
All
prices:
-
Are
inclusive of the base fare and the applicable taxes.
-
Are
in Cyprus Pounds (CYP) unless otherwise provided.
-
Are
accurate at the time of booking.
If
taxes, fees or charges are introduced or increased the cost
of the flight may be increased to cover this. Once the full
price has been paid and tickets have been issued we will not
increase the price to be paid by You unless the carrier also
increases the price of your flight. In this case we reserve
the right to pass the additional cost to You.
FARE
RULES AND REGULATIONS:
The
passenger is advised of all important fare rules and regulations.
Special attention should be paid to the so-called “low cost”
fares and/or special offers, which are accompanied by substantial
restrictions according to each carrier’s tariff. A selection
of such restrictions may include, but is not limited to:
-
VALID
ONLY ON (airline code): This rule means that the listed
fare is only applicable to the airline indicated and not
on other airlines.
-
NON-REF:
This rule means that the fare is not refundable
under any circumstances. In case the very same traveler
does not travel on the exact dates and flights indicated
he/she cannot obtain a refund for the said fare. Such fares
(tickets) are also not transferable to other travelers.
-
CHECK
RULE FOR CHANGE/CANCEL RESTRICTIONS: According to the
carrier’s fare rules and regulations any name and/or flight
and/or date changes and/or cancellations/amendments are
restricted.
-
WAITLISTING
NOT PERMITTED: Self-explanatory.
-
LAST
DATE TO PURCHASE TICKET: Self-explanatory.
-
PAYMENT
AND TICKETING MUST BE MADE WITHIN (NUMBER) HOURS
OF RES: The issue of ticket(s) and the payment must
be made within a certain time frame from the time the reservation
was made.
-
APEX/PEX
fares: Said fares are advance purchase excursion fares.
This means that they have to be purchased a certain number
of days prior to the date on which a traveler plans
to travel. Their validity is also generally restricted.
-
RESTRICTED
CHNGES/RFNDS: With regard to restricted changes please
see item c. above. A form of refund is permitted although
restricted. This is usually in the form of credit towards
a higher fare.
Other
restrictions may involve minimum/maximum stay requirements,
non-eligibility for infant or child discounts, etc.
If
the passenger wants to ensure the refundability of his/her ticket
then he/she must search for refundable fares only.
INSURANCE:
Adequate
insurance cover may exist from insurance companies according
to each insurance program's contract (i.e.,medical expenses,
personal injuries, theft, etc.) Through our Other Services module
You may book and purchase on line one of our insurance programs.
We strongly recommend that You and all members of your party
are adequately insured as soon as You make a flight booking.
PAYMENTS:
We
shall not accept your booking unless full payment is made by
debit or credit card. Cash and cheque options are possible
to individuals and/or Travel Agents when effecting a booking
and payment in person at our offices. Such cheque payments are
subject to clearance through our Bank. Payments by special
agreement are reserved for pre authorized accounts and/or Travel
Agents.
Following
payment we shall process your booking and advise You accordingly.
In case of non-availability we shall recommend alternative options
and if not accepted by You we will refund the amount paid by
You immediately.
GROUPS:
For
a group of 10 or more passengers please send your request through
our site or call us.
CANCELLATIONS
AND/OR AMENDMENTS:
If
after a confirmation has been given You wish to cancel or change
your flight arrangements in any way, including name changes,
we will do our utmost to effect the changes, to the extent permitted
by each carrier’s fare rules and regulations. In all such cases,
it is mandatory to receive your written request through our
site, or by post, fax or e-mail.
CHANGES
BY US:
There
may be occasional and valid reasons, in most cases beyond our
control, when changes have to be made and we reserve the explicit
right to do so. We will do our utmost to notify You of these
changes as soon as they are received by the carrier. If the
change is a major one, such as (a) change in the departure time
of over 12 hours or (b) change in the departure or arrival
airport, we will let You know as soon as possible. In such
cases, and to the extent permitted by each carrier, You may
accept the change as notified, select an alternative flight
and/or cancel your booking.
FORCE
MAJEURE:
We
will not be liable for any changes caused by natural disasters,
threats of war, weather conditions, industrial or labour disputes
or any similar event(s) beyond our control.
FLIGHT
DETAILS:
There
are occasions when delays may occur. It is your responsibility
to reconfirm your flight, departure and return dates and times.
In the case of delays announced after You have checked in, most
airlines will normally offer the following arrangements:
·
Between 4 and 6 hours : Light refreshments and/or
a snack.
·
Between 6 and 12 hours : A main meal.
·
Over 12 hours : Overnight accommodation
and overnight kit, if possible.
NO
SMOKING FLIGHTS:
The
majority of carriers do not allow smoking on their flights.
PREGNANCY:
If
You are pregnant You should check with your doctor whether it
is safe for You to travel by air. Normally, if You are more
than 32 weeks pregnant airlines insist that You have a medical
certificate stating that You are fit to fly. Please contact
the carrier direct for further information.
CHILDREN
AND INFANTS:
Children
should be more than 2 but less than 12 years of age. Infants
are less than 2 years of age. Age requirements refer to the
date of return flight. The system will advise the correct fare
for children and/or infants provided a date of birth has been
specified. With exceptions, especially applicable (but not
limited to) to restrictive and non-refundable fares, You should
normally expect a 33% discount for children and a 90% discount
for infants.
UNACCOMPANIED
MINORS:
Carriers
normally require special conditions for the transportation of
unaccompanied minors (children) and sometimes may apply a surcharge.
In such cases an Unaccompanied Minor’s Form needs to be completed
and signed by the parent or guardian. In addition a recipient
adult relative needs to receive the unaccompanied minor at the
arrival airport. Please contact the carrier direct for such
cases.
DISRUPTIVE
PASSENGERS:
Depending
on carrier’s conditions of carriage, the captain of a flight
may refuse boarding to anyone who poses a threat to the safety
of the flight or to anyone whose behaviour is abusive and/or
disruptive to the smooth operation of the flight.
BAGGAGE:
The
normal baggage weight allowance for economy class air travel
is 20Kgs per person, excluding infants under 2 years of age.
Certain carriers allow infants 10Kgs. Furthermore, most airlines
will normally allow 30Kgs for first and/or business class travelers.
Air travel to the USA and Canada is governed by the piece system
according to which two pieces of baggage of predefined dimensions
are allowed per person, excluding infants under 2 years of age.
Please check at the time of booking. Should a piece of your
baggage fails to arrive or arrives damaged it is essential to
report the fact immediately to the carrier’s representative
at the airport and complete a Property Irregularity Report (PIR).
This sets in motion a tracing procedure and the PIR acts as
an essential document should You institute a claim through the
carrier or your insurers.
EXCESS
BAGGAGE WEIGHT:
Normally,
special items such as golf clubs, wheelchairs, surfboards, bicycles,
cots, etc., can be carried by most carriers but it is advisable
to check direct with your airline prior to travel. Baggage
in excess of the specified allowance is subject to an excess
weight surcharge. Depending on aircraft loads, overweight or
oversized items may be refused for air transportation. Such
baggage may be carried as normal cargo at lower charges. Please
contact the airline direct for further information.
CLAIMS:
All
claims involving air travel or baggage claims should be addressed
to the carrier and not to us.
AIR
TRANSPORTATION OF LIVE ANIMALS:
Each
country has its own entry and exit requirements for live animals
(health certificates, vaccinations, quarantine periods, etc).
Similarly, each carrier has its own conditions of carriage regarding
transportation of animals. Please contact the carrier and the
Embassy involved direct for further information.
TRAVEL
DOCUMENTS( passports, visas, health requirements, etc.):
Each
country has its own entry and exit requirements. It is your
responsibility to make sure that You and the members of your
party have and carry with them all valid travel documents, as
necessary.
BOOKINGS:
We
accept all bookings made at least 72 hours (or more) prior to
departure, subject to carrier’s conditions of carriage.
CONFIRMATION,
TICKETS, E-TICKETS AND/OR FLIGHT VOUCHERS:
When
You book and pay for a flight through this site You will receive
an immediate confirmation in the form of a Passenger Name Record
(PNR). Subject to carriers restrictions, rules and regulations
regarding the booking of seats and issuance of tickets, we shall
then verify payment and issue the tickets within 24 to 72 hours.
Where applicable, electronic tickets (e-tickets) or flight vouchers
will be sent to the e-mail address provided to us. Ticket numbers
of paper/manual tickets are also communicated at the e-mail
address provided to us as soon as they are issued. Paper/manual
tickets are delivered by courier at the delivery address provided
to us and carry a service charge. For Nicosia deliveries
please allow 24 hours on working days. For deliveries outside
of Nicosia please allow 72 hours on working days.
If
applicable You must print the e-ticket(s) or Flight Voucher(s)
delivered to the e-mail address provided to us (colour printer
is preferable but black-and-white printouts are also acceptable)
and present same to the carrier at the airport of departure.
In case of printing trouble please contact us immediately for
corrective action.
HOTEL ACCOMMODATION
PRICES:
All
prices:
-
Are inclusive
of all applicable taxes.
-
Are in Cyprus
Pounds (CYP) unless otherwise provided.
-
Are quoted (unless
otherwise provided) to cover room, breakfast and local service charges.
-
Are accurate
at the time of booking.
Single
room prices are based on one adult/child occupancy. Double/twin prices
are based on two adults sharing a double/twin room. Double room for
single use is permitted. Triple room prices are based on three adults
sharing a room with three beds. Purpose built triple bedrooms are
limited. The majority of accommodation establishments feature normal
size double/twin rooms. The same rooms are used to add a third bed
when a third adult is requested or to add a camp bed when child sharing
with two adults is requested. Therefore, unless allocated a purpose
built triple room, space may be limited in triple rooms or when a child
is sharing. Hotels within Disneyland-Paris Theme Park feature purpose
built quadruple rooms as standard and prices are on a per room basis.
The prices for self-catering apartments are based on a per apartment
occupancy with limitations to the maximum number of persons sharing.
Any
applicable supplements (e.g. half board, full board, sea view, etc.)
will be calculated on a per person per night basis, shown separately
and added to the basic quotation.
If
taxes, fees or charges are introduced or increased the cost of the accommodation
may be increased to cover this. Once the full price has been paid and
the Accommodation Vouchers have been issued we will not increase the
price to be paid by You unless the Supplier of the accommodation establishment
also increases the price of the said accommodation. In this case we
reserve the right to pass the additional cost onto You.
CHECK-IN
AND CHECK-OUT:
Hotel
accommodation prices reflect a 24-hour occupancy of the chosen accommodation.
Check-in and check-out times vary from country to country but normal
check-in times are between 1 to 2 p.m. whilst check-out times are between
11 to 12 a.m. Earlier check-in or later check-out is possible at the
absolute discretion of the accommodation establishment, at an extra
cost and subject to availability at the time of firm booking. If in
doubt we recommend that You book an additional night.
STARS
OR CLASS CATEGORY CLASSIFICATIONS:
Star
ratings and/or class category classifications may vary in quality from
country to country and, therefore, cannot be relied upon to identify
the quality of the accommodation establishment. A detailed brochure
of each accommodation establishment, including photos (if applicable),
is provided by the system for your review and check prior to booking
and payment.
HOTEL
BROCHURES:
Every
effort has been made to provide accurate information, including photographs
of all accommodation services featured on our site or supplied through
our site. In certain cases information and photographs provided by
accommodation establishments may differ from actual. All such information
is provided by the suppliers. We endeavour to feature accommodation
services of commonly acceptable standards reflecting their star rating
or class category classification but we are not liable for any misrepresentation
in the accuracy of information, descriptions or photographs supplied
by third parties. In certain cases accommodation services supplied
through our web site may require maintenance or may be non-operational
due to adverse weather conditions (e.g. sporting facilities), or may
be withdrawn at short notice and without reference to us by the suppliers.
If such eventuality materially affects your enjoyment, it is in both
our interests for You to advise the local management of the accommodation
establishment immediately, get a written report from the management
and if corrective action is not taken or your complaint is not dealt
with during your stay, contact us upon your return for a complaint follow
up. It is understood that accommodation establishments only heat their
swimming pools during cold weather and subject to the number of clients
in residence. The decision rests entirely with the management of the
establishment. While we will request an extra bed, for a third person
to share a twin room, and some cases offer a reduction, You may find
space limited. We do not accept liability or responsibility should
You then consider the accommodation to be overcrowded. Beds for children
may not be of full size and could be folding or camp bed in style.
CLAIMS:
All
claims involving hotel accommodation should be addressed to the local
management of the hotel establishment for immediate rectification.
TRAVEL
DOCUMENTS( passports, visas, health requirements, etc.):
Each
country has its own entry and exit requirements. It is your responsibility
to make sure that You and the members of your party have and carry with
them all valid travel documents, as necessary.
INSURANCE:
Adequate insurance cover may exist from insurance
companies according to each insurance program's contract (i.e.,medical
expenses, personal injuries, theft, etc.) Through our Other Services
module You may book and purchase on line one of our insurance programs.
We strongly recommend that You and all members of your party are adequately
insured as soon as You make a flight booking.
PAYMENTS:
We
shall not accept your booking unless full payment is made by debit or
credit card. Cash and cheque options are possible to individuals and/or
Travel Agents when effecting a booking and payment in person at our
offices. Such cheque payments are subject to clearance through our Bank.
Payments by special agreement are reserved for pre authorized accounts
and/or Travel Agents.
Following
payment we shall process your booking and advise You accordingly. In
case of non-availability we shall recommend alternative options and
if not accepted by You we will refund the amount paid by You immediately.
GROUPS:
For
a group of 10 or more persons please send your request through our site
or call us.
CANCELLATIONS
AND/OR AMENDMENTS:
If
after a confirmation has been given You wish to amend your accommodation
arrangements You must submit a written request to us. We shall do our
utmost to effect the change(s) but this is dependent on restrictions
set forth by the accommodation establishments, and may attract a penalty
or cancellation fee or the revised accommodation arrangements may cause
an increase in costs. Any changes or modifications for dates of stay
falling within a Fair Exhibition period are considered to be cancellations
and are subject to the following cancellation charges:
| · |
|
All cancellations
will incur the cancellation charge of one night’s stay. |
| · |
|
All cancellations
made more than 45 days prior to the check-in date will incur the
cancellation charge of 25% of the total accommodation cost. |
| · |
|
All cancellations
made between 44 and 21 days prior to the check-in date will incur
the cancellation charge of 50% of the total accommodation cost. |
| · |
|
All cancellations
made between 20 and 15 days prior to the check-in date will incur
the cancellation charge of 75% of the total accommodation cost. |
| · |
|
All cancellations
made within 14 days of the check-in date will incur a cancellation
charge of 100% of the total accommodation cost and are totally
non-refundable. |
CHANGES
BY US:
There
may be occasional and valid reasons, in most cases beyond our control,
when changes have to be made and we reserve the explicit right to do
so. In such cases or in the event of a confirmed booking becoming unavailable,
for reasons beyond our control, we will do our utmost to notify You
as soon this information is received by the supplier. We shall also
endeavour to offer alternative accommodation of similar or higher standard
at the same location. A full refund will be made immediately to your
account if such alternative accommodation is not accepted by You.
FORCE
MAJEURE:
We
will not be liable for any changes caused by natural disasters, threats
of war, weather conditions, industrial or labour disputes or any similar
event(s) beyond our control.
DISCOUNTS:
Discounts
for children (2 to less than 12 years of age, unless otherwise indicated)
or for a third adult (when available) only apply when sharing the same
room with two full paying adults, unless otherwise indicated.
BOOKINGS:
We
accept all bookings made at least 72 hours (or more) prior to the check-in
date.
CONFIRMATION
AND ACCOMMODATION VOUCHERS:
When
You book and pay for a hotel accommodation through this site You will
receive an immediate Payment Record Number. We shall then verify payment.
For
immediate availability rooms we shall issue the Accommodation Vouchers
within 24 to 72 hours and send them to You at the e-mail address provided
to us.
For
on-request availability rooms we shall request confirmation from the
supplier, which will normally be received within 24 hours.
Upon
receipt of supplier confirmation we shall issue the Accommodation Vouchers
within 24 to 72 hours and send them to You at the e-mail address provided
to us. In case of non-availability we shall endeavour to offer alternative
hotel accommodation of similar standard at the same location and follow
the same procedure. If such alternative accommodation is not accepted
by You we shall immediately refund the amount paid to your account.
You
must print the Accommodation Voucher(s) communicated to the e-mail address
provided to us (colour printer is preferable but black-and-white vouchers
are also acceptable) and present same to the hotel/apartment. In case
of trouble when printing the Accommodation Voucher(s) please contact
us immediately for corrective action.
EXCURSIONS
PRICES:
All prices:
-
Are inclusive
of applicable taxes unless otherwise stated.
-
Are in Cyprus
Pounds (CYP) unless otherwise provided.
-
Are quoted (unless
otherwise provided) to cover air transportation, if applicable (unless
otherwise provided), hotel accommodation, specified meals, tour
guide & sightseeing tours (if applicable) and land transfers(
if applicable), for each variation selected on a per person basis,
as specified in each Tour Operators Brochure (provided by the system).
-
Are accurate
at the time of booking.
If
taxes, fees or charges are introduced or increased the cost of the excursion
may be increased to cover this. Once the full price has been paid and
the Excursion Vouchers have been issued we will not increase the price
to be paid by You unless the Tour Operator who organizes and supplies
the excursion also increases the price of the said excursion. In this
case we reserve the right to pass the additional cost onto You.
DEPARTURE
AND ARRIVAL DATES:
On the Excursion
Brochure (provided by the system) of each Tour Operator the departure
and arrival times are specified in detail. You and all members of your
party have to follow the specified schedule/program of the excursion
booked. Failure to do so does not give you the right to claim for unused
services.
EXCURSION
BROCHURES:
Every
effort has been made to provide accurate information, including photographs
of all excursion services featured on our site or supplied through our
site. In certain cases information and photographs provided by the Tour
Operators may differ from actual. All such information is provided
by the Tour Operators. We endeavour to feature excursion services of
commonly acceptable standards but we are not liable for any misrepresentation
in the accuracy of information, descriptions or photographs supplied
by third parties. In certain cases circumstances may necessitate changes
or deviations from the excursion program. All schedules, itinerary
destinations, hours of arrival and departure, hotel and/or land transfers,
sightseeing tours and other components of the excursion program are
subject to change without prior notice and without reference to us by
the Tour Operators. If such eventuality materially affects Your enjoyment,
it is in both our interests for You to advise the management of the
Tour Operator immediately, get a written report from the management
and if corrective action is not taken or your complaint is not dealt
with during Your excursion, contact us upon your return for a complaint
follow up.
CLAIMS:
All
claims involving the excursion should be addressed to the Tour Operator
for immediate rectification.
TRAVEL
DOCUMENTS( passports, visas, health requirements, etc.):
Each
country has its own entry and exit requirements. It is your responsibility
to make sure that You and the members of your party have and carry with
them all valid travel documents, as necessary.
INSURANCE:
Adequate
insurance cover may exist from insurance companies according to each
insurance program's contract (i.e.,medical expenses, personal injuries,
theft, etc.) Through our Other Services module You may book and purchase
on line one of our insurance programs. We strongly recommend that You
and all members of your party are adequately insured as soon as You
make a flight booking.
PAYMENTS:
We
shall not accept your booking unless full payment is made by debit or
credit card. Cash and cheque options are possible to individuals and/or
Travel Agents when effecting a booking and payment in person at our
offices. Such cheque payments are subject to clearance through our Bank.
Payments by special agreement are reserved for pre authorized accounts
and/or Travel Agents.
Following
payment we shall process your booking and advise You accordingly. In
case of non-availability we shall recommend alternative options and
if not accepted by You we will refund the amount paid by You immediately.
GROUPS:
For
a group of 10 or more persons please send your request thru our site
or call us.
CANCELLATIONS
AND/OR AMENDMENTS:
If
after a confirmation has been given You wish to amend Your excursion
arrangements You must submit a written request to us. We shall do our
utmost to effect the change(s) but this is dependent on restrictions
set forth by the Tour Operator involved, and may attract a penalty or
cancellation fee or the revised excursion arrangements may cause an
increase in costs. Any changes or modifications requested less than
30 days prior to departure or for dates of stay falling within a Fair
Exhibition period are considered to be cancellations and are subject
to the following cancellation charges:
| · |
|
All cancellations
will incur the cancellation charge of CYP 10.00 per person. |
| · |
|
All cancellations
made within the period of 30 to 10 days prior to departure will
incur a cancellation charge of 25% of the total excursion cost. |
| · |
|
All cancellations
made within 10 days prior to departure are fully non-refundable
and will incur a cancellation charge of 100% of the total excursion
cost. |
CHANGES
BY US:
There
may be occasional and valid reasons, in most cases beyond our control,
when changes have to be made and we reserve the explicit right to do
so. In such cases or In the event of a confirmed booking becoming unavailable,
for reasons beyond our control, we will do our utmost to notify You
as soon this information is received by the Tour Operator. We shall
also endeavour to offer alternative excursion of similar duration and
to the same or similar destination. A full refund will be made immediately
to your account if such alternative excursion is not accepted by You.
FORCE
MAJEURE:
We
will not be liable for any changes caused by natural disasters, threats
of war, weather conditions, industrial or labour disputes or any similar
event(s) beyond our control.
BOOKINGS:
We
accept all bookings made at least 72 hours (or more) prior to the departure
date.
CONFIRMATION
AND EXCURSION VOUCHERS:
When
You book and pay for an excursion through this site You will receive
an immediate Payment Record Number. We shall then verify payment.
For
immediate availability excursions we shall issue the Excursion Vouchers
within 24 to 72 hours and send them to You at the e-mail address provided
to us.
For
on-request availability excursions we shall request confirmation from
the Tour Operator, which will normally be received within 24 hours.
Upon receipt of Tour Operator confirmation we shall issue the Excursion
Vouchers within 24 to 72 hours and send them to You at the e-mail address
provided to us. In case of non-availability we shall endeavour to offer
an alternative excursion of similar duration and to the same or similar
destination. If such alternative excursion is not accepted by You we
shall immediately refund the amount paid to your account.
You
must print the Excursion Voucher(s) delivered to the e-mail address
provided to us (colour printer is preferable but black-and-white vouchers
are also acceptable) and present same to the Tour Operator Guide at
the airport of departure (if applicable) or to the Tour Operator Guide
at the point of departure. In case of trouble when printing the Excursion
Voucher(s) please contact us immediately for corrective action.
CRUISES
The
transportation of guest(s) and baggage is subject to the terms and conditions
of the individual cruise lines, which are incorporated herein by reference
and made part of the cruise contract. Incorporated terms may include,
but are not limited to:
-
Liability limitations
for personal injury or death.
-
Baggage liability
limitations.
-
The right of
the Cruise Lines to change the terms of the contract.
-
The right of
the Cruise Lines to change schedules without notice.
-
Right of refusal
of passage.
Individual
terms and conditions of the Cruise Lines promoted through our site can
be provided upon your written request. You have also the right to inspect
the full text of each Cruise Line’s applicable terms at its seaport
and city offices.
PRICES:
All prices:
-
Are inclusive
of applicable taxes unless otherwise stated.
-
Are in Cyprus
Pounds (CYP) unless otherwise indicated.
-
Are accurate
at the time of booking.
If
taxes, fees or charges are introduced or increased the cost of the cruise
may be increased to cover this. Once the full price has been paid and
the Cruise Voucher(s) have been issued we will not increase the price
to be paid by You unless the Cruise Line also increases the price of
the said cruise. In this case we reserve the right to pass the additional
cost onto You.
ADVANCED OR
DELAYED SAILINGS AND CHANGES IN ITINERARY:
On the Cruise Brochure
(provided by the system) of each Cruise Line the departure and arrival
times are specified in detail. You and all members of your party have
to follow the specified schedule of the cruise booked and failure on
your part to adhere does not give you the right to claim for unused
service(s). In the event of strikes, lockouts, riots, adverse weather
conditions or mechanical difficulties, or for any other reason whatsoever,
Cruise Lines may at any time and without prior notice, cancel, advance,
postpone or deviate from any scheduled sailing or port of call and may,
but is not obliged to, substitute another ship or port of call, and
said Line is not to be liable for any loss whatsoever to guests by reason
of such cancellation, advancement, postponement, deviation or substitution.
CRUISE BROCHURES:
Every
effort has been made to provide accurate information, including photographs
of all cruise services featured on our site or supplied through our
site. In certain cases information and photographs provided by the
Cruise Lines may differ from actual. All such information is provided
by the Cruise Lines. We endeavour to feature cruise services of commonly
acceptable standards but we are not liable for any misrepresentation
in the accuracy of information, descriptions or photographs supplied
by third parties. In certain cases circumstances may necessitate changes
or deviations from the cruise program. All schedules, itinerary destinations,
hours of arrival and departure, cabin and/or hotel accommodation and/or
land transfers, sightseeing tours and other components of the cruise
program are subject to change without prior notice and without reference
to us by the Cruise Lines.
CLAIMS:
All
claims involving the cruise should be addressed to the Cruise Line and
not to us.
TRAVEL
DOCUMENTS( passports, visas, health requirements, etc.):
Each
country has its own entry and exit requirements. It is your responsibility
to make sure that You and the members of your party have and carry with
them all valid travel documents, as necessary.
MEDICAL
SERVICES:
Professional
medical services are normally available on board at a reasonable fee.
You must ensure that You and all members of your party are medically
and physically fit for travel. Pregnant women may not be accepted aboard
the ship when in the third trimester of their pregnancy. In all cases,
please contact the Cruise Line direct for further information or contact
us for the individual terms and conditions of the Cruise Line concerned.
UNACCOMPANIED
MINORS:
Cruise
Lines have individual terms and conditions regarding age limitations
for unaccompanied minors. Please contact the Cruise Line direct for
specific information or contact us for the individual terms and conditions
of the Cruise Line concerned.
DANGEROUS
ARTICLES:
Dangerous
articles such as firearms, explosives, cylinders containing compressed
air or combustion substances, etc. are normally not allowed aboard the
ship. For further information please contact the Cruise Line direct
or contact us for the individual terms and conditions of the Cruise
Line concerned.
BAGGAGE
AND LOSS OF PROPERTY:
Each
Cruise Line has its own terms and conditions regarding lost or damaged
baggage and/or loss of property especially regarding reporting procedures
and time limitations of said reporting procedures. For further information
please contact the Cruise Line direct or contact us for the individual
terms and conditions of the Cruise Line concerned.
REFUSAL
OF PASSAGE:
Depending
on each Cruise Liner’s individual terms and conditions, the captain
of a ship may refuse boarding to anyone who poses a threat to the safety
of the voyage or to anyone whose behaviour is abusive and/or disruptive
to the smooth operation of the cruise.
INSURANCE:
Adequate
insurance cover may exist from insurance companies according to each
insurance program's contract (i.e.,medical expenses, personal injuries,
theft, etc.) Through our Other Services module You may book and purchase
on line one of our insurance programs. We strongly recommend that You
and all members of your party are adequately insured as soon as You
make a flight booking.
PAYMENTS:
We
shall not accept your booking unless full payment is made by debit or
credit card. Cash and cheque options are possible to individuals and/or
Travel Agents when effecting a booking and payment in person at our
offices. Such cheque payments are subject to clearance through our Bank.
Payments by special agreement are reserved for pre authorized accounts
and/or Travel Agents.
Following
payment we shall process your booking and advise You accordingly. In
case of non-availability we shall recommend alternative options and
if not accepted by You we will refund the amount paid by You immediately.
GROUPS:
For
a group of 10 or more persons please send your request through our site
or call us.
CANCELLATIONS
AND/OR AMENDMENTS:
If
after a confirmation has been given You wish to amend your cruise arrangements
You must submit a written request to us. We shall do our utmost to
effect the changes but this is dependent on restrictions set forth by
the Cruise Line concerned, and may attract a penalty or cancellation
fee or the revised cruise arrangements may cause an increase in costs.
Any changes or modifications requested less than 30 days prior to sailing
are considered to be cancellations and are subject to the following
cancellation charges:
| · |
|
All cancellations
will incur the cancellation charge of CYP 10.00 per person. |
| · |
|
All cancellations
made within the period of 30 to 10 days prior to sailing will incur
a cancellation charge of 25% of the total cruise cost. |
| · |
|
All cancellations
made within 10 days prior to sailing are fully non-refundable
and will incur a cancellation charge of 100% of the total cruise
cost. |
CHANGES
BY US:
There
may be occasional and valid reasons, in most cases beyond our control,
when changes have to be made and we reserve the explicit right to do
so. In such cases or In the event of a confirmed booking becoming unavailable,
for reasons beyond our control, we will do our utmost to notify You
as soon this information is received by the Cruise Line. We shall also
endeavour to offer an alternative cruise of similar duration and to
the same or similar destination. A full refund will be made immediately
to your account if such alternative cruise is not accepted by You.
FORCE
MAJEURE:
We
will not be liable for any changes caused by natural disasters, threats
of war, weather conditions, industrial or labour disputes or any similar
event(s) beyond our control.
BOOKINGS:
We
accept all bookings made at least 72 hours (or more) prior to the sailing
date.
CONFIRMATION
AND CRUISE VOUCHERS:
When
You book and pay for a cruise through this site You will receive an
immediate Payment Record Number. We shall then verify payment.
For
immediate availability cruises we shall issue the Cruise Voucher(s)
within 24 to 72 hours and send them to You at the e-mail address provided
to us.
For
on-request availability of cruises we shall request confirmation from
the Cruise Line, which will normally be received within 24 hours. Upon
receipt of Cruise Line confirmation we shall issue the Cruise Voucher(s)
within 24 to 72 hours and send them to You at the e-mail address provided
to us. In case of non-availability we shall endeavour to offer an alternative
cruise of similar duration and to the same or similar destination. If
such alternative cruise is not accepted by You we shall immediately
refund the amount paid to your account.
You
must print the Cruise Voucher(s) delivered to the e-mail address provided
to us (colour printer is preferable but black-and- white vouchers are
also acceptable) and present same to the Cruise Line at the seaport
of departure. In case of trouble when printing the Cruise Voucher(s)
please contact us immediately for corrective action.
RENT-A-CAR
PRICES:
All
prices:
-
Are inclusive
of all applicable taxes unless otherwise stated.
-
Are in Cyprus
Pounds (CYP) unless otherwise provided.
-
Are quoted (unless
otherwise provided) to cover car rental, insurance as specified
and local service charges.
-
Are accurate
at the time of booking.
Any
applicable supplements (e.g. personal accident insurance, additional
drivers, roof racks, child seats etc) will be calculated on a per person
per day basis or on a per unit per day basis, whichever applicable,
will be shown separately and added to the basic quotation.
If
taxes, fees or charges are introduced or increased the cost of the car
rental may be increased to cover this. Once the full price has been
paid and the Car Rental Vouchers have been issued we will not increase
the price to be paid by You unless the Supplier of the car rental also
increases the price of the said car rental. In this case we reserve
the right to pass the additional cost onto You.
PICK-UP
AND DROP-OFF:
Car
rental prices reflect a 24-hour hire of the chosen car. Pick-up and
drop-off times vary from country to country but normal pick-up and drop-off
times from a city location are limited to within the regular opening
and closing hours of business of the location. Pick-up and drop-off
outside the normal hours of business of a specific location will incur
a surcharge. Pick-up and drop- off at any time of day or night is possible
at extra charge payable locally when collecting your chosen car from
an airport location. If in doubt we recommend that You check with the
specific car rental supplier at time of booking.
CAR
/ MODEL CLASSIFICATIONS:
Car
group ratings and/or car class classifications may vary from country
to country and, therefore, cannot be relied upon to identify the size
or capacity of the selected car. Details of the selected cart, including
photos (if applicable), are provided by the system for your check prior
to booking and payment.
CAR
BROCHURES:
Every
effort has been made to provide accurate information, including photographs
of all cars and models featured on or supplied through our site. In
certain cases information and photographs provided by car rental suppliers
may differ from actual. All such information is provided by the Suppliers.
We endeavour to feature car rental services of commonly acceptable standards
reflecting their class category classification but we are not liable
for any misrepresentation in the accuracy of information, descriptions
or photographs supplied by third parties. In certain cases cars supplied
by car rental operators through our web site may not be to your full
expectations or may not be in the standard of cleanliness or operational
state anticipated by You or may without negligence on your part, break
down. In such an eventuality, it is in both our interests for You to
advise the local management of the car rental suppliers immediately,
get a written report from the management and if corrective action is
not taken or your complaint is not dealt with during your rental, contact
us upon your return for the initialisation of a complaint procedure
and follow up. It is understood that a car indicated to seat three or
more adults does not necessarily mean it can take their baggage. We
do not accept liability or responsibility should You then consider the
car boot to be of limited space. We recommend that You consider a bigger
car at the time of booking rather than at the time of pick-up.
CLAIMS:
All
claims involving car rental services should be addressed to the local
management of the car rental supplier for immediate rectification.
DRIVING
LICENCE DOCUMENTATION :
Each
country has its own driving licence and identification requirements.
It is your responsibility to make sure that You and the members of your
party (if applicable) have and carry with them all valid driving documents,
as necessary.
INSURANCE:
Adequate
insurance cover may exist from insurance companies according to each
insurance program's contract (i.e.,medical expenses, personal injuries,
theft, etc.) Through our Other Services module You may book and purchase
on line one of our insurance programs. We strongly recommend that You
and all members of your party are adequately insured as soon as You
make a flight booking.
PAYMENTS:
We
shall not accept your booking unless full payment is made by debit or
credit card. Cash and cheque options are possible to individuals and/or
Travel Agents when effecting a booking and payment in person at our
offices. Such cheque payments are subject to clearance through our Bank.
Payments by special agreement are reserved for pre authorized accounts
and/or Travel Agents.
Following
payment we shall process your booking and advise You accordingly. In
case of non-availability we shall recommend alternative options and
if not accepted by You we will refund the amount paid by You immediately.
SPECIAL
CAR GROUPS:
For
special car groups please send your request through our site or call
us.
CANCELLATIONS
AND/OR AMENDMENTS:
If
after a confirmation has been given You wish to amend your car rental
arrangements You must submit a written request to us. We shall do our
utmost to effect the change(s) but this is dependent on restrictions
set forth by the car rental suppliers and may attract a penalty or cancellation
fee or the revised arrangements may cause an increase in costs. Any
changes or modifications for days of rental coinciding within a Fair
Exhibition period are considered to be cancellations and are subject
to the following cancellation charges:
| · |
|
All cancellations
will incur the cancellation charge of one day’s rental cost. |
| · |
|
All cancellations
made more than 45 days prior to the pick-up date will incur the
cancellation charge of 25% of the total car rental cost. |
| · |
|
All cancellations
made between 44 and 21 days prior to the pick-up date will incur
the cancellation charge of 50% of the total car rental cost. |
| · |
|
All cancellations
made between 20 and 15 days prior to the pick-up date will incur
the cancellation charge of 75% of the total car rental cost. |
| · |
|
All cancellations
made within 14 days of the pick-up date are non refundable
and will incur a cancellation charge of 100% of the total car
rental cost. |
CHANGES
BY US:
There
may be occasional and valid reasons, in most cases beyond our control,
when changes have to be made and we reserve the explicit right to do
so. In such cases or in the event of a confirmed booking becoming unavailable,
for reasons beyond our control, we will do our utmost to notify You
as soon this information is received by the car rental supplier. We
shall also endeavour to offer alternative car rental service of similar
or higher standard at the same location. A full refund will be made
immediately to your account if such alternative service is not accepted
by You.
FORCE
MAJEURE:
We
will not be liable for any changes caused by natural disasters, threats
of war, weather conditions, industrial or labour disputes or any similar
event(s) beyond our control.
DISCOUNTS:
Discounts
for long term rentals are available for rentals of more than 14 days
or monthly rentals. Sometimes discounts are also available for advance
booking rentals. We recommend that you query at the time of booking.
BOOKINGS:
We
accept all bookings made at least 72 hours (or more) prior to the pick-up
date.
CONFIRMATION
AND CAR RENTAL VOUCHERS:
When
You book and pay for a car rental through this site You will receive
an immediate Payment Record Number. We shall then verify payment.
For
immediate availability car rentals we shall issue the Car Rental Vouchers
within 24 to 72 hours and send them to You at the e-mail address provided
to us.
For
on-request availability car rentals we shall request confirmation from
the supplier, which will normally be received within 24 hours. Upon
receipt of supplier confirmation we shall issue the Car Rental Vouchers
within 24 to 72 hours and send them to You at the e-mail address provided
to us. In case of non-availability we shall endeavour to offer alternative
car rental service of similar standard at the same location and follow
the same procedure. If such alternative service is not accepted by
You we shall immediately refund the amount paid to your account.
You
must print the CarRental Voucher(s) communicated to the e-mail address
provided by you to us (colour printer is preferable but black and white
vouchers are also acceptable) and present same to the car rental supplier
at the pick-up location. In case of trouble when printing the Voucher(s)
please contact us immediately for corrective action.
OTHER
SERVICES
PRICES:
All prices:
-
Are inclusive of applicable taxes unless otherwise stated.
-
Are in Cyprus Pounds (CYP) unless otherwise provided.
-
Are accurate at the time of booking.
If
taxes, fees or charges are introduced or increased the cost of the
other service may be increased to cover this. Once the full price
has been paid and the Other Services Vouchers have been issued we
will not increase the price to be paid by You unless the Provider
who supplies the other service also increases the price of the said
other service. In this case we reserve the right to pass the additional
cost onto You.
INSURANCE
POLICY:
The insurance policy (provided by the system) gives You full details
of what is and is not covered and the conditions of cover. Please
read the insurance policy carefully prior to booking and payment.
OTHER
SERVICES BROCHURES:
Every effort has been made to provide accurate information, including
photographs of all other services featured on our site or supplied
through our site. In certain cases information and photographs provided
by the Provider of the other service may differ from actual. All such
information is provided by the Providers. We endeavour to feature
other services of commonly acceptable standards but we are not liable
for any misrepresentation in the accuracy of information, descriptions
or photographs supplied by third parties. If such eventuality materially
affects Your enjoyment, it is in both our interests for You to advise
the Provider of the other service immediately and if corrective action
is not taken or your complaint is not dealt with, contact us for a
complaint follow up.
CLAIMS:
All claims involving the excursion should be addressed to the Provider
of the other service for immediate rectification.
TRAVEL
DOCUMENTS( passports, visas, health requirements, etc.):
Each country has its own entry and exit requirements. It is your responsibility
to make sure that You and the members of your party have and carry
with them all valid travel documents, as necessary.
INSURANCE:
Adequate insurance cover may exist from insurance companies according
to each insurance program's contract (i.e.,medical expenses, personal
injuries, theft, etc.) Through our Other Services module You may book
and purchase on line one of our insurance programs. We strongly recommend
that You and all members of your party are adequately insured as soon
as You make a flight booking, if applicable.
PAYMENTS:
We shall not accept your booking unless full payment is made by debit
or credit card. Cash and cheque options are possible to individuals
and/or Travel Agents when effecting a booking and payment in person
at our offices. Such cheque payments are subject to clearance through
our Bank. Payments by special agreement are reserved for pre authorized
accounts and/or Travel Agents.
Following
payment we shall process your booking and advise You accordingly.
In case of non-availability we shall recommend alternative options
and if not accepted by You we will refund the amount paid by You immediately.
GROUPS:
For a group of 10 or more persons please send your request thru our
site or call us.
CANCELLATIONS
AND/OR AMENDMENTS:
If after a confirmation has been given You wish to amend Your other
service arrangements You must submit a written request to us. We shall
do our utmost to effect the change(s) but this is dependent on restrictions
set forth by the Provider involved, and may attract a penalty or cancellation
fee or the revised other service arrangements may cause an increase
in costs.
CHANGES
BY US:
There may be occasional and valid reasons, in most cases beyond our
control, when changes have to be made and we reserve the explicit
right to do so. In such cases or In the event of a confirmed booking
becoming unavailable, for reasons beyond our control, we will do our
utmost to notify You as soon this information is received by the Provider.
We shall also endeavour to offer alternative other service of similar
characteristics, if applicable. A full refund will be made immediately
to your account if such alternative other service is not accepted
by You.
FORCE
MAJEURE:
We will not be liable for any changes caused by natural disasters,
threats of war, weather conditions, industrial or labour disputes
or any similar event(s) beyond our control.
BOOKINGS:
We accept all bookings made at least 72 hours (or more) prior to the
departure date, if applicable.
CONFIRMATION
AND OTHER SERVICE VOUCHERS:
When You book and pay for an other service through this site You will
receive an immediate Payment Record Number. We shall then verify payment.
For immediate availability cases we shall issue the Other Services
Vouchers within 24 to 72 hours and send them to You at the e-mail
address provided to us. For on-request availability we shall request
confirmation from the Provider involved, which will normally be received
within 24 hours. Upon receipt of Provider confirmation we shall issue
the Other Services Vouchers within 24 to 72 hours and send them to
You at the e-mail address provided to us.
You
must print the Other Services Voucher(s) delivered to the e-mail address
provided to us (colour printer is preferable but black-and-white vouchers
are also acceptable) and present same to the Provider of the Other
Service (if applicable). In case of trouble when printing the Other
Services Voucher(s) please contact us immediately for corrective action.
Applicable
law and jurisdiction:
This
Agreement shall be governed and construed and interpreted in accordance
with the Laws in the Republic of Cyprus and both parties submit to
the jurisdiction of the courts of the Republic of Cyprus.
top assistance - Travel Insurance Group Policy No TR200700
TERMS AND CONDITION
1. IMPORTANT
GENERAL
ADVICE:
1) Valuables, money and important documentsshould notbe
contained in the checked baggage.
2) Valuables, money, documents and personal items should not be
left unattended, or in care of persons unknown to the
Insured.
3) If the Insured carries particularly precious objects in the
Journey, these should be secured with a separate insurance
Contract as certain terms and conditions of
top
assistance
do not cover them
in the event of loss, theft or damage.
4) The Insured should not carry more cash than necessarily and
must
use Travelers Checks and make use of secured lockers or
safes, when they are available.
5) In the event of loss, theft, damage or misdirection of
baggage, the Insured
must
require immediately a Property Irregularity Report and a
written confirmation of compensation or other benefit from
the carrier (airlines, etc) or their official
representatives.
6)
In most flights, the airlines are liable for loss, theft
or damage of baggage and cover up to US$20,00 per kilo of
checked baggage and up to US$400,00 for hand baggage
(unchecked handbags).
2.
DIRECTIONS FOR CLAIMS
In the event of an accident or Illness of the Insured with
forecast for Hospitalization
, the Insured or anyone acting on his/her behalf, should contact
top
assistance
immediately at
+30 210 9988109
(
24 hours
a day, 365 days per year)
, so that the coverage is confirmed in order to arrange for the
direct payment of expenses, otherwise
top
assistance
may not cover him/her.
In every other case of an Incident
, the Insured should contact
top
assistance
at
+30 210/9988109
(
24 hours
a day, 365 days per year)
, for immediate assistance at the place of the Incident or may
contact
top
assistance
within thirty (30) days from the day of the Incident, providing:
1)
The Insurance certificate number and the information
indicated on it.
2)
Description of the Incident.
3)
Original Medical information and receipts.
4)
Original relative elements and proofs.
All additional related documents not provided, will be obtained at
the expense of the Insured.
The Insured (depending on the Incident) should retain any
destroyed items or tickets have not been used and provide them to
top
assistance
.
top
assistance
is constituted by the Directives, Advices, Terms, Conditions and
Exceptions that are reported in the present Contract with
application in the all Paragraphs.
Non conformity means that
top
assistance
may not cover claims partially or entirely.
top
assistance
manages the information and personal data of the Insured, in
compliance with the directives of the Committee of Protection of
Personal Rights.
3.
DEFINITIONS
:
INSURANCE
COMPANY
:
ALLIANZ
.
CONTRACT
:
The present insurance Contract.
CALL CENTER:
The 24 hours claims administration center of MONDIAL ASSISTANCE.
top
assistance
:
The Travel Insurance package
top
assistance
, provided by the Insurance Company and administered by the Call
Center .
INSURED
:
Male or Female, with age not greater than 75 (seventy five) years
old and anyone acting on his/her behalf.
FAMILY:
The
spouse
,
the children, the parents, the parents-in-law and the siblings
of the Insured.
JOURNEY
:
Travel of the Insured abroad from
the country of residence of the Insured person
to any part of the world, with the exception of destinations which
top
assistance
has selected not to cover, due to travel directives, with duration
up to 30 (thirty) days, using an approved official carrier, for
professional or recreation purpose and with destination and
scheduled intermediate stops which are provided during the time of
issue of the Contract.
INCIDENT
:
Any occurrence, situation or event, such as accident, illness,
bodily injury, death or any other occurrence covered explicitly by
the present Contract.
ILLNESS
– ACCIDENT - INJURY
:
An
Incident which occurs during the Journey, for which treatment is
essential, in order to maintain life and/or to provide alleviation
from the pain, suffering or lesions.
HOSPITAL
:
The organization that undertakes the accommodation of patients for
the provision of diagnosis and treatment.
LUGGAGE - BAGGAGE
:
The personal property that the Insured uses for the Journey.
VALUABLES
:
Photographic cameras, telecommunication, audiovisual, electronic,
and stereo equipment their accessories
and consumables
, antiques, jewellery, clocks, precious stones, objects made of or
that contain gold, silver or other precious metals, furs, silks
and perfumes.
NATURAL DISASTER
:
All destructions
caused by nature
(without limitation) causing such elements as earthquakes, tidal
waves, hurricanes, storms, volcano eruptions, floods, etc.
WAR
:
Hostilities or use of military force from any nation or race for
economic, geographic, nationalistic, political, racial, religious
or other aims.
TERRORIST ACT:
Actual or threatened use of means, force or violence with direct
or indirect scope the cause of damage, wound or agitation,
aiming at the human life, property or possessions or at
government for the achievement of financial, national,
nationalistic, political, racial or other aims.
STRIKE
:
Any form of workers’ movement, disturbance or agitation with
intention the hindrance or the interjection of provision of
services or production.
4.
COVERAGES
(in case of any Incident, the Directions For Claims of Par. 2,
must be followed)
1.
BASIC PACKAGE
1.1
TABLE OF COVERAGE:
|
|
€ 150
|
|
|
€
10.000
|
-
Hospitalization
from illness or accident
|
€ 10.000
|
-
Relative’s Visit from Home Country
|
€ 1.600
|
|
|
€ 1.000
|
-
Delivery of Medications Abroad
|
€ 100
|
-
Dispatch of Urgent Messages to Family
|
€ 30
|
|
|
€ 1.000
|
-
Luggage Recovery and Delivery
|
€ 100
|
|
|
€ 150
|
|
|
€
3.500
|
-
24/7 Phone Medical Advice & Assistance
|
Unlimited
|
|
|
€
1.000
|
|
|
€
1.000
|
1.2
COVERAGE DETAILS
1.2.1
FLIGHT DELAY:
In case of a flight delay of more than six hours from the
originally announced time of flight departure:
top
assistance
will cover all the extraordinary expenses of the Insured, with the
limitation condition that such expenses are not covered by the air
carrier. Covered expenses include meals and expenses while
remaining at the airport such as drinks, soft drinks, etc., as
well as the transportation from and to the airport and/or stay in
a hotel.
The flight delay must be clearly due to technical reasons for
which the Insured is not responsible for.
The coverage highest limit is 150 Euro
.
1.2.2
MEDICAL TRANSPORTATION:
In case of an Incident such as accident, illness or bodily injury
of the Insured during the Journey, and if the necessary medical
services cannot be provided locally:
top
assistance
will arrange and cover the secondary medical transportation to
another, better equipped to handle the occurrence medical
facility. The decision for such transportation is dependent upon
the expected, real benefit the realization of which will depend on
the decision of the treating doctors as well as the medical team of
top
assistance
.
The coverage highest limit is 10.000 Euro.
1.2.3
HOSPITALIZATION EXPENSES:
In case of an Incident such as accident, illness or bodily injury
of the Insured during the Journey, and if in order to handle the
Incident, hospitalization at a medical facility is deemed
necessary :
top
assistance
will arrange and cover part of those expenses, up to the limit of
10.000 Euro. The translation and official verification of the
documents by the Insured person nationality’s Embassy or
Consulate or other official organizations acting on their behalf
at the location of the Incident, as well as the timely declaration
at the offices of
top
assistance
upon return of the Insured from the Journey, are considered as the
applicable conditions for the acceptance of the claim.
1.2.4
RELATIVE’S VISIT FROM HOME COUNTRY:
In case of an occurrence such as accident, illness or bodily
injury of the Insured during the Journey, and if in order to
handle the occurrence, hospitalization at a medical facility is
deemed necessary for more than 5 consecutive days:
top
assistance
will arrange and cover the travel expenses (round trip) up to 600
Euro and accommodations at the place of the occurrence up to 1.000
Euro, for a family member chosen by the Insured from the country
of permanent residence of the Insured.
1.2.5
EXTENSION OF STAY ABROAD:
In case of necessary continuing medical care or examinations after the
treatment of an Incident such as accident, illness or bodily injury of
the Insured during the Journey, and if in order to handle the Incident,
extension of stay is deemed necessary nearby the medical facility of
hospitalization :
top
assistance
will arrange and cover the unexpected accommodation expenses of the
Insured, up to the limit of 1.000 Euro.
top
assistance
reserves the right to examine the relative medical files of the injured
or ill Insured person.
The Insured person is required to present the entirety of the
related documents and files and even accept to be examined by the
authorized for that purpose physician of
top
assistance
.
1.2.6
DELIVERY OF MEDICATIONS ABROAD:
In case of an Incident such as accident, illness or bodily injury
of the Insured person during the Journey, medication is required
that is not available locally at the place of the occurrence, nor
exists corresponding
or
alternative medication, alternative medical packages and
pharmaceuticals :
top
assistance
will organize the delivery of all necessary such products to the
location of hospitalization, under the condition that such
delivery is not prohibited by local regulations and law.
The coverage highest limit of such delivery is 100 Euro.
1.2.7
DISPATCH OF URGENT MESSAGES TO FAMILY:
In case of continuing medical care or examinations after the
treatment of an Incident such as accident, illness or bodily
injury of the Insured person during the Journey:
top
assistance
will undertake the task to notify and deliver messages to
individuals at his/her home country, which the Insured will
indicate.
The coverage highest limit is 30 Euro.
1.2.8
URGENT REPATRIATION:
In case due to an important occurrence the early return of the
Insured, from the Journey, to his/her place of permanent residence
is deemed necessary:
top
assistance
will arrange and cover the expense for such return, up to the
limit of 1.000 Euro.
Such important occurrences are the loss of life of a Family member
of the Insured, up to second degree relationship, the unexpected
urgent hospitalization of a Family member of the Insured, up to
first degree relationship, or damage to the Insured’s home
at his/her permanent residence, caused by fire, flooding or robbery
.
1.2.9
LUGGAGE RECOVERY AND DELIVERY:
In case the Insured’s Baggage was lost during the Journey:
top
assistance
will cover and coordinate the efforts to locate and deliver the
baggage to the Insured’s place of permanent residence or to
his/her place of destination. The coverage highest limit is 100
Euro.
1.2.10
LUGGAGE LOSS:
In case the Insured has lost his/her Baggage during the Journey:
top
assistance
will cover and pay to him/her the amount of 150 Euro to take care
of the immediate expenses, after
6 hours from the time of arrival at the final destination location.
The insured s required to initiate every necessary procedure to
declare such loss.
1.2.11
REPATRIATION OF REMAINS:
In case of loss of the life of the Insured from an Incident such
as accident, illness or bodily injury during the Journey:
top
assistance
will arrange and cover the expense to repatriate the
Insured’s remains to the location of burial, with the
condition that such location is at the Insured’s place of
permanent residence.
The coverage highest limit is 3.500 Euro.
1.2.12
24/7 ASSISTANCE:
top
assistance
offers unlimited telephone assistance
24
hours per day 365 days per years for the administration of
unexpected occurrences during the Journey, providing
:
1)
Medical
advise
to
the
Insured
and
his
/
her
Family during the Journey
2)
Recommendation of a specialist doctor in the event of an
Incident of the Insured during the Journey, if such a doctor
exists in the region where he/she is located
3)
Assistance and directions for cancellation of credit cards or
traveller’s cheques in the event of loss or theft during
the Journey
4)
Assistance and directions for replacement of
necessary
travel
documents
in the event of loss or theft during the Journey
1.2.13
CASH ADVANCE:
In case of loss or theft of cash, credit cards or
traveller
’
s
cheques
of the Insured during the Journey:
top assistance
can advance cash of up to 1.000 Euro per Journey,
with a guarantee by the Insured of settlement within 30 days from
the day of the advance
.
1.2.14
DEPARTURE CANCELLATION:
In case the Insured has to Cancel the pre-booked departure for a
Journey due to an Incident of the Insured or a member of his/her
Family, such as loss of life, or hospitalization from accident,
illness or bodily injury, with expected hospitalization or
recovery time beyond the date of departure
for the Journey:
top
assistance
will cover all paid fees charged for canceling.
The coverage highest limit is 1.000 Euro.
5.
TERMS AND CONDITIONS
1. ACTIVATION AND EFFECTIVE PERIOD:
1.1
The Contract covers more than one Incident during the Journey,
unless a differentiation clause is indicated.
1.2
Ski coverage is only valid if the Insured has selected the Ski
package option at the time of issue of the Contract.
1.3
Cancellation coverage is in effect from the moment of issuance of
the Contract and expires
after
check-in at the first point of departure.
1.4
The remaining coverages (besides Cancellation) are in effect when
the Insured leaves his/her residence for the Journey and expire
when he/she returns to his place of residence.
1.5
top
assistance
coverages are expressed in Euros.
For expenses paid outside of Europe , benefits are paid in the
official exchange rate of the local currency to the Euro, at the
day of the transaction.
1.6
Benefits
for each Incident, cover up to the exhaustion of the
indicated
sum on the Basic Package coverage details, for the particular
coverage per Insured, after the application of any sum compensated
by any other party and limited to the cost of the damage.
2. MEDICAL BENEFITS:
2.1
The residents of the European Union travelling within the European
Union, should make use of the form for the Retributive Agreement
of Health of the European Union.
For information regarding the supply of the form, the Insured may
contact
top
assistance
.
2.2
If the Insured needs immediate medical care,
top
assistance
must be
notified immediately.
2.3
In the event of claim from death of the Insured,
top
assistance
maintains the right to require an autopsy before or after the
burial, on the expense of the legal representatives of the Insured.
2.4
In the event that Medical transfer is required, only
normal transportation
means will be utilized, for transport from a point which is
accessible to them.
2.5
The Insured should allow in the representatives of
top
assistance
to examine him/her, to inspect the medical records and make
available all useful elements for the clarification of the
Incident.
2.6
In every Incident, the Insured should notify
top
assistance
in order to activate the coverage and to inform for the
compensation or benefit from any other third party.
2.7
If any Incident that results from this Coverage, is also covered
by another insurance contract or third party,
top
assistance
will only pay its corresponding share.
3. GENERAL TERMS:
3.1
The Insured
owes to
follow all the Directives, Advices, Terms, Conditions and
Exceptions of this Contract, in order to avoid rejection of
coverage.
3.2
The Insured should assist
top
assistance
to recover any payments that have been made, from any other
involved third party.
3.3
The Insured should compensate
top
assistance
inside 30 days from the day of the demand, any sum which was paid
to or guaranteed for him/her, but is not covered by this Contract.
3.4
No return of premium is allowed after the effective date of this
Contract.
3.5
The Insured should not undertake any responsibility that commits
top
assistance
without the prior consent of
top
assistance
3.6
top
assistance
has the right to regulate ipso jure all issues that result from or
in relation to claims, on behalf of the Insured.
3.7
top
assistance
will not cover any Incident that was caused due to the
Insured’s failure to act in a responsible and prudent way in
order to deter from it or didn’t take care of his/her
property.
3.8
The Insurance will be cancelled and the Insured will be persecuted
in the event of intended distortion, falsification, false
description or dissimulation of circumstances or materials.
3.9
The Insured will not factor in the decision for the choice of and
the order of claims that will be compensated.
All these decisions will be made strictly by
top
assistance
.
3.10
top
assistance
is not liable for any claim, obligation, entrustment, agreement,
expense, demand, cession or transfer of any benefit arising from
this Insurance.
3.11
The Insured
must
follow the advices of
top
assistance
for the handling of an Incident and
must not
negotiate, pay, arrange or recognize any claim without the prior
explicit consent of
top
assistance
.
3.12
top
assistance
can
act on behalf of the Insured
, in order to it recover or ensure compensation from third
parties, for an Incident that was covered by the Contract.
The sum that will be recovered or ensured will belong to
top
assistance
.
3.13
All ticket benefits issued from the Contract coverages will be
issued exclusively by
top
assistance
and will be by Air - Economy Class, or by Railway, Ferry or Road
Transportation - A’ Class.
3.14
This Contract is regulated, interpreted and is in effect according
to the Cypriot legislation.
In the event of conflict between
top
assistance
and the Insured as for the interpretation of the Contract, the
conflict will be resolved by the appropriate courts of Cyprus .
6.
EXCEPTIONS
1.
MEDICAL INCIDENTS, WHEN THE INSURED:
1.1
Travels, contrary to advices of doctor or physiotherapist.
1.2
Travels in order to receive medical advice or diagnosis, to be
submitted in medical or chirurgical intervention, to receive
treatment or to voluntarily interrupt pregnancy.
1.3
Was
aware
of
a
medical
or
physical
condition
or
Illness
or
disease
his
/
her
’
s or of any other individual who may influence the travel
arrangements, prior to the time the Journey arrangements were made.
1.4
Suffers from lunacy, intellectual Illness, sentimental or
psychological trauma, concern, depression or fear of flights or
travel.
1.5
Is in a waiting list to receive Hospital treatment.
1.6
Is expected to give birth within 4 (four) months, following the
date of return to Cyprus from the Journey.
1.7
Is aware of a terminal diagnosis.
1.8
Has
an
Incident
resulting
from
a
h
ospitalization or treatment
prior to the Journey or that should continue during the Journey.
2.
OTHER INCIDENTS OF THE INSURED, RESULTING DIRECTLY OR
INDIRECTLY FROM:
2.1
Cancellations after check-in or due to a Strike of any involved
third party.
2.2
Damages or claims caused with deceit or because of omission of the
Insured or of persons for which they the Insured is responsible
for.
2.3
Incidents which have not been reported to
top
assistance
, within 30 days from the day of the occurrence.
2.4
Incidents that require a police report, for which an authenticated
by the local authorities copy of the police report is not
submitted or for which a police report to the authorities was not
filed within 24 hours from the time of the Incident.
2.5
Purchases
of
items without the corresponding legal receipts.
2.6
Damages, cancellations and unwillingness to fulfil obligations or
any other problem that influences the smooth conduct of the
Journey due to bankruptcy, insolvency, or economic hindrances of
any enterprise or individual who is involved in the conduct of the
Journey.
2.7
Damage caused from leakage of dust, liquids, foods or oils or from
insects, moths or parasites in baggages.
2.8
Damage, fracture, scratching or dysfunction of Valuables,
equipment, fragile objects, audiovisual means, prescription or sun
glasses, dentures, oral prosthetic bridges, hearing aids and
artificial body parts packed in the Baggage.
2.9
Damages
caused by
Natural Disaster.
2.10
Radiation, or infection caused by radioactivity, nuclear fuels or
outcast, atomic explosions, radioactive toxic substances or
matters of any nuclear component.
2.11
War, civil War, invasion, revolt, revolution, use of military
force, Terrorist Act or attempt of dissuasion or appeasement of a
Terrorist Act.
2.12
Participation of the Insured in games and sports professionally or
in competitions or in trials or training for such games or sports
or participation in flying or dangerous or extreme sports,
climbing, explorations and diving, hunting, flights or training as
a pilot or as a member of staff in an airplane or a marine vessel.
2.13
Use of Vehicles for which the Insured
does not
hold a proper legal license to operate.
2.14
Deliberate exposure of the Insured in exceptional or unprovoked
danger (with the exception of an effort to save a human life),
self-destruction, suicide, attempt of suicide or deliberate self
caused wound.
2.15
Non-organised land trips in inter-Asia or inter-Africa (apart from
trips with train).
2.16
Participation of the Insured in War operations, military service
in armed forces or participation in criminal acts.
2.17
Use or infusion of medication (except if they are provided with a
prescription from a specialised doctor, with the exception of
substitutes of narcotics or narcotic substances), alcoholism,
intoxication or other abuse by the Insured.
2.18
Wound Illness or death of the Insured, attributable to aphrodisiac
diseases, to the HIV virus, to AIDS or to ARC and/or any variation
of the previous.
2.19
Any Incident that is caused directly or indirectly by epidemics
and/or pandemics.
3 .
top
assistance
WILL DISCONTINUE THE COVERAGE OF THE INSURED, FOR:
3.1
Consequent expenses of an Incident, without the prior
communication with and consequently the further approval of
expenses from the call center of
top
assistance
.
3.2
Voluntary departure of the Insured, without the previous approval
of Medical personnel from a first aid center or hospital.
3.3
Rejection of the proposed by
top
assistance
transportation/ repatriation means, by the Insured or by a third
party acting on his/her behalf.
7.
LEGAL INFORMATION
7.1 COVERAGE
EXTENSION
:
Please read the Terms, Conditions and Exclusions of this policy
very carefully. In certain circumstances it may be possible to
covered even if you fall under certain excluding conditions
of the present Contract. If any of the above exclusions apply to
you, you may contact the Call Center
and we will notify you in writing if you can be covered
in exception
.
7.2 RETRACTION FROM CONTRACT:
In the event this Contract is not suitable for your requirements
and you have not made claims or use of the covers in any way,
please contact us within 14 days from the date of the Contract
issue and we will cancel the policy and refund all monies paid.
7.3 PERSONAL INFORMATION:
Your
sensitive and personal
information (including information we already hold and may receive
now and in the future as well as information about lapsed
policies) may be held in a database and may be shared with other
companies of the Allianz group of companies, in order to allow us
to reflect all the connections that you have within the Allianz
group.
We may disclose your information to agents and service providers
appointed by us (such as loss adjusters, approved contractors,
market research and quality assurance companies).
Your information will be used for general insurance administration
purposes.
It may also be used for offering renewal
s
, research and statistical purposes and crime prevention.
We may also transfer your information to any country including
countries outside the European Economic Area for any of these
purposes and for systems administration.
The Data Protection Act 1998 defines sensitive data as information
about your racial or ethnic origin, political opinions, religious
beliefs or beliefs of a similar nature, trade union membership,
physical or mental health condition, sexual life, criminal record,
pending court proceedings or sentence or alleged offence.
The information referred to above may include sensitive data.
With limited exceptions, you have a right to access and if
necessary rectify the information that we hold about you.
BY
ACCESSING THIS WEB SITE OR USING ANY SERVICE PROVIDED HEREIN
YOU AFFIRM THAT YOU HAVE READ THIS ENTIRE AGREEMENT AND AGREE
TO ALL ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL
OF THE TERMS AND CONDITIONS SET HEREIN ABOVE IN THIS AGREEMENT,
PLEASE EXIT THIS SITE.
Last
Update: May 10th, 2003.
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